Job Description

Greet all customers in a warm, genuine and friendly manner. Ensure that customers receive the best possible service every time that they enter a Go Outdoors store. Understand the process of the Customer Service measuring programme. Drive sales, ensuring that targets are achieved and, where possible, exceeded. Utilise the in-store devices, offering the customer the whole product range. Provide alternatives and add on sales at every opportunity. Assist in maintaining standards on the shop floor. Keep stock clean and presentable at all times. Replenish stock levels when needed, making sure the full size range is on the shop floor where possible. Ensure that product is priced correctly. Keep all displays up to date. To deputise for other staff, work within departments, or carry out other duties as required. Represent Go Outdoors in the most professional manner at all times. Conduct your work in a safe and responsible manner.

Training and Qualification

Caring, Customer care skills, Friendly

GCSE or equivalent English (Grade 4/C) DesiredGCSE or equivalent Maths (Grade 4/C) Desired

Employer & Provider

JD SPORTS FASHION PLC

426 Abingdon Rd OX1 4XN

QUBE QUALIFICATIONS AND DEVELOPMENT LIMITED

Apprenticeship Standard

Customer service practitioner Level 2 (GCSE)