Job Description

Managing and logging all client inventory entering and leaving the offices, handling large deliveries of inventory. Ensure the team conduct timely audit of new units, to ensure faulty units are reported within the defined SLA. Work with Technical teams mentored by Architects to create efficient build and install routines for the implementation. Supervise and lead workshop engineers and conduct technical builds and configuration of equipment. Ensure payment entry devices are securely managed and configured for each implementation. Post build, manage and package equipment in line with 3rd party logistics companies’ requirements to easily identify units for each of the 200 plus sites. Project manage mentored by Project Managers and liaise with 3rd party engineering companies to manage rollout schedules across Europe for installation of equipment. Installs may also happen on a Saturday and Sunday. Arrange shipping and logistics paperwork for IT equipment. Work with 3rd parties to optimise minimise Import Export duties as all equipment will eventually come back to UK from Europe. Work with break fix companies to resolve any DOA or faulty units.

Training and Qualification

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Creative, Initiative, Non judgemental, Patience

GCSE or equivalent English (Grade C (4) or above) EssentialGCSE or equivalent Maths (Grade C (4) or above) Essential

Employer & Provider

KPSD LTD

40 HEPBURN CRESCENT OXLEY PARK MILTON KEYNES MK4 4TD

JBC SKILLS TRAINING LIMITED

Apprenticeship Standard

IT solutions technician Level 3 (A level)